To read more about uncaptured payments please refer to Stripe. Uncaptured - these are transactions where there has been an unforeseen issue at checkout, you can ignore these payments (or cancel them).Refunded - any refunds that have been triggered directly from ClubSpark such as court booking cancellations and also refund that you have processed from your Stripe dashboard.Succeeded - payments that have been successfully processed.You then have the option to view the payments as follows: If you select the Payments option from the left main menu, this will list all payments that have been processed through your Stripe account. There are real-time charts which provide insight into the performance of your business, which you can apply a date range to look at a specific period. This page gives you a useful overview of the activity on your account. When you have logged into your Stripe account, you will see your home page. You can also initiate refunds, review possibly fraudulent charges and manage disputes. Stripe has a very simple and easy to use Dashboard, this allows the account owner to view and manage your balances. If you have received an email from Stripe about verification documents or restricted accounts please see our guide: Stripe Verification Support Enabling Stripe Receipts to be sent for Stripe transactions (payments/refunds).Adding a team member to your Stripe Account.Adding funds to Stripe Account for Refunds.Changing The Stripe Account Linked To Your ClubSpark Account.Please click on the following categories for further information on: The funds deposited into your bank account are net of fees. You can edit the payout schedule from within the dashboard. The customer makes a payment online which is processed via Stripe, the funds are then deposited into your bank account based on the payout frequency selected when setting up your Stripe account.

You can find further information from Stripe within their support guides and you can also contact their support team on you are accepting payments online via Stripe, these payments will not automatically appear in your bank account. However, we hope that the guides we have written are helpful in your queries.

We do not work for Stripe, so we are limited on the support that we can give you in using the Stripe platform.

Setting up stripe account